Double Room
- 1 Double bed,1 King-size bed
Hotel · Hanoi · Ha Noi Municipality
Hanoi Memory Premier Hotel & Spa
A 3-star base in Hanoi’s Old Quarter, offering spacious rooms, a full spa, and a staff known for going out of their way.
- Steps from the Old Quarter’s lively streets
- In-house spa with massage and beauty treatments
- Friendly, accommodating staff praised by guests
5.3
Needs improvement
170 reviews
Booking.com 5.3 · 170 reviews
About
Hanoi Memory Premier Hotel & Spa
Hanoi Memory Premier Hotel & Spa sits on Ma May Street in the heart of the Old Quarter, roughly an 11-minute walk from the Temple of the Jade Mountain. The 3-star property keeps things simple but comfortable, with soundproofed rooms, free Wi-Fi, and a range of spa services that include massages, facials, and body treatments.
The hotel operates a 24-hour reception, offers currency exchange and an ATM on site, and can arrange airport shuttles for a fee. Breakfast is served in the restaurant, and room service is available for in-room dining. The property is entirely non-smoking and does not allow pets.
- No smoking on site
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Staff praised for warmth and attentiveness — Guests repeatedly highlight the friendly, enthusiastic service, with specific mentions of staff going above and beyond to resolve issues and make stays comfortable.
- Rooms described as spacious and comfortable — Multiple reviews call the rooms extremely spacious, with comfortable beds and pillows, and note in-room conveniences like kettles, fridges, and climate control.
- Old Quarter location at the centre of it all — The hotel sits on Ma May Street, described as “right next to the old quarter” and a short walk from key landmarks like the Temple of the Jade Mountain and Thang Long Water Puppet Theater.
- Full-service spa on site — Beyond the usual 3-star amenities, the hotel offers massages, facials, body wraps, and beauty treatments, making it a convenient spot to unwind after exploring.
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Worth weighing
4 to weigh- Night noise from nearby clubs — At least one guest reported the location gets noisy at night due to neighbouring clubs, which may affect light sleepers despite the soundproofed rooms.
- Rooms show some age — A couple of reviews note the rooms are “a bit old” or “old,” although beds and pillows are praised for comfort.
- Modest dining rating — The Dining category scores noticeably lower than other aspects, and breakfast spreads get only one positive mention; expectations for meals should be tempered.
- Overall rating below the local average — At 5.3 out of 10, the hotel scores well below the Hanoi area average of 8.1, though individual guest reviews skew more positive.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Room
- 1 King-size bed
Deluxe Double Room
- 2 Single beds or 1 Double bed
Economy Double Room
- 1 Double bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Lift
- Non-smoking rooms
- Soundproofed rooms
- Allergy-free rooms
- Rooms for disabled guests
- Wheelchair access
Food & Drink
- Restaurant
- Snack bar
- Bar/Lounge
- In-room breakfast
- Special diet menus
- Picnic area/Tables
Spa & Wellness
- Spa centre
- Massage
- Facial
- Body scrub
- Body wrap
- Manicure
- Pedicure
Services
- Room service
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Currency exchange
- ATM/Cash machine
- Paid airport shuttle
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Electric kettle
- Flat-screen TV
- Free toiletries
- Ironing facilities
Internet
- Free Wi-Fi in rooms
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 5.3/10 from 170 reviews
Booking.com · 5.3 · 170 reviews
5.3Verified guest“The location was perfect, close to a well-known prison, and the airport was about 30 km away. The room was reasonably spacious and came with an electric kettle, a mini-fridge, and air conditioning.”
5.3Verified guest“The double room was very spacious and comfortable, with a clean bathroom. Being a short walk from the city centre was ideal, and the staff were always cheerful and friendly.”
5.3Verified guest“Everything went smoothly – no complaints. The hotel’s strategic, comfortable location and enthusiastic staff stood out. The room was very spacious and airy, with climate control, a safe, and a flat-screen TV. It was right next to the Old Quarter.”
5.3Verified guest“The room was airy and spotless, with an electric kettle, a fridge, and glassware. Having a bathtub was a bonus. The location was strategic, close to the Old Quarter.”
5.3Verified guest“The staff are competent and welcoming, and the location next to the Old Quarter is perfect, with a lively market just 1 km away.”
5.3Verified guest“The hotel is centrally located and the staff are very friendly, which made our stay perfect.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel is on Ma May Street, in the thick of the Old Quarter’s narrow lanes, street food, and souvenir shops. Most sights are walkable from here.
Temple of the Jade Mountain: About an 11-minute walk away, this historic temple on Hoan Kiem Lake is a popular first stop for visitors.
Thang Long Water Puppet Theater: A short stroll from the property, this theatre is a classic introduction to Vietnamese performing arts.
52 Pho Ma May 52 Ma May, Quan Hoan Kiem, Ha Noi, Pho Co, Ha Noi, Viet Nam, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-22:00
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 30 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 22:00, and check-out is by 12:00.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Is the hotel accessible for guests with disabilities?
Yes, the hotel has rooms and facilities for disabled guests, including wheelchair access and accessible bathrooms.
What amenities are in the rooms?
Rooms include air conditioning, heating, a mini-bar, an electric kettle, a flat-screen TV, soundproofing, and free Wi-Fi. Some rooms have a sitting area or terrace.
Does the hotel have a restaurant?
Yes, there is an on-site restaurant, plus a snack bar and bar/lounge. In-room breakfast is also available.
The bottom line
For travellers prioritising a central Old Quarter base with genuinely attentive staff and a full spa, Hanoi Memory Premier Hotel & Spa delivers solid value. Just be ready for possible night noise and dated rooms.
5.3Best for: Old Quarter explorers who value a helpful team and on-site spa over silent nights.
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